CHAPTER 7 THE TREATMENT ROOM Notes | Knowt (2024)

TREATMENT ROOM SETUP

  • includes choosing and properly installing and arranging furniture, equipment, supplies, and products

WHY IS KNOWING THE TREATMENT ROOM IMPORTANT

  • essential to provide a consistent, comfortable, relaxing, and clean environment for the client

  • Planning and preparing a well-stocked and organized room is necessary to function efficiently and provide good service

  • Complying with your state board regulations regarding the cleanliness of the treatment rooms assures your safety as well as your clients

  • You will feel confident if you are organized and prepared by maintaining a professional appearance and demeanor and an organized environment

ELEMENTS OF AN ESTHETICIANS APPEARANCE

  • an estheticians appearance and professionalism refelct on the business

  • practicing good hygeiene, dressing professionaly, and having a neat appearance all convey a polished image

  • employers, coworkers, and clients appreciate working with someone with a positive attitude

  • being ddependable and providing excellent customer service is imperative

  • professionalism includes being prepared (taking the initiative to plan enough time to set up the room before the days begin)

  • you will project a calm, confident image if you and your treatment room or station are clean, organized, and fully prepared for you to provide treatments

PROFESSIONAL IMAGE CHECKLIST

  • well groomed hair (clean, neat, styled, healthy, up and away from clients at all times)

  • minimal accessories (no jangling bracelts, dangling earrings, long necklaces, or large rings)

  • skin (we must be a reflection of the skin care industry by using professional skin care and taking care of our skin)

  • well-groomed nails (short, well-manicured nails)

  • makeup (wear makeup to reflect the image of your salon or spa)

  • proper uniform (spotless, freshly laundered, crisp, and ironed with comfortable close-toed shoes)

  • positive energy and a healthy liestyle (genuine smile, good posture, eye contact, engaging handshake, and drinking plenty of water, eating good foods, resting, exercising, and relaxing)

STRUCTURAL FEATURES

  1. SIZE

  2. PROPER VENTILLATION

  3. ELECTRICAL OUTLETS

  4. RUNNING WATER

  5. WASHABLE FLOORING AND WORKSTATION SURFACES

  6. PROPER LIGHTING

SIZE

  • large enough to ensure proper movement of the esthetician in the space

  • Neither the professional or client should ever feel crammed

PROPER VENTILATION

  • Properly ventilated work space ensures a healthy esthetician ad healthy clients

  • OSHA provides guidelines for ventilation in nail service rooms and the use of formaldehydes in hair care (proper ventilation is key for the health of everyone)

  • Fumes from skin care treatments, as well as cleaning and disinfecting products, must be properly eliminated

  • Air vents must me present in the room (2 separate vents) providing air input and output

  • Vents must be properly functioning and calibrated for 2 or ore people within the room

ELECTRICAL OUTLET

  • the proper number of outlets, with subsequent appropriate electrical service capability (essential to a functioning treatment room)

  • Treatment rooms should have a minimum of 4 separate outlets

  • Avoid extension cords or multiple plug appliances within the room (overheat and become a fire hazard)

  • Keep wires out of your way and out of your clients way

RUNNING WATER

  • having a sink within the treatment room, and a separate shower area are ideal for a full-service salon

  • Essential for the through emoval of facial and body products, proper hand washing, and proper cleansing and disinfecting of the work areas

  • In cases where a sink is unavailable, a hot towel cabinet and bring in gin 2 bowls of water will help

WASHABLE FLOORING AND WORKSTATION SURFACES

  • Treatment room floors and surfaces must be easily washable and able to tolerate daily washing and anti microbial cleansers without degrading(carpeting and rugs can harbor germs)

  • Flooring and workstation areas should be tile or stone, reengineered wood, bamboo, or vinyl

  • Facial chairs and stools should be made of non absorbent washable synthetic materials

PROPER LIGHTING

  • dim lights can help increase a clients relazintoon

  • Lighting should be able to be increased or decreased during skin analysis and product removal

  • Fixtures should also be able to adjust to point forward and upward

  • Uplighting provides efficient lighting

FIRST 7 SECONDS OF A CLIENTS ENCOUNTER IS CRITICAL TO CONVEYING YOUR PROFESSIONAL IMAGE

AMBIANCE

  • sounds, smell, sight, and feel of your spa

  • Proper spa environment should engage all 5 senses

  • Proper lighting is key to illuminating a well-designed spa

  • Music selection that has spa sounds will as a definitive flavor to your spas identity

  • Temperature is very important to keep clients feeling warm enough or properly cooled

  • Scent is crucial (can imply and lack of cleaning or be offputting)

  • Taste (flavored waters and small healthy snacks to promote the energy and well-being of your clients)

  • Room esthetics is vital to creating a relaxing professional atmosphere

  • relaxing colors, music, and decor are preferable in a spa

  • consider the treatments and services you will perform and how you will work when setting up a room for treatment

  • consider your clients comfortability

  • ensuring client safety and following health regulations are the 2 most important considerations before, during, and after treatments

FURNITURE AND EQUIPMENT

  1. TREATMENT TABLE

  2. ESTHETICIANS CHAIR

  3. STEP STOOL

  4. TROLLEY

  5. MAGNIFYING LAMP OR LIGHT

  6. STEAMER

  7. GALVANIC, HIGH-FREQUENCY, BRUSH, VACUUM, SRAY MACHINES

  8. TOWEL WARMER (HOT CABI)

  9. CLOSED COVERED WASTE CONTAINER

  10. CLOSED COVERED LAUNDRY HAMPER

  11. SINK OR BASIN

TREATMENT TABLE

  • facial chair, table, or bed

  • May come equipped to have an adjustable height, removable headrests, adjustable head, and footrests, electrical controls, and built in electrical outlets

Estheticians chair

  • operators stool

  • Ergonomically correct (healthy for the body and spine)

  • Both adjustable and comfortable

  • Waist height to the treatment table

  • Ensure you are not at an awkward angle to the client while sitting (incorrect angle can cause injury to the client and cause neck and back problems for the esthetician)

STEP STOOL

  • helps clients get on and off the bed

  • Make sure it is stable (assist clients if they need help)

TROLLEY

  • holds tools, supplies, and products

  • can be staionary or roll cart

MAGNIFYING LAMP OR LIGHT

  • to properly analyze a clients skin

  • necessary for many parts of procedures (extractions, skin analysis)

  • Clear view of the skin and protects you from exposure to debris from procedures (extractions)

  • always place cotton pads over clients eyes

  • use a 3 or 5 diopter lens magnification and good light is sufficient

  • circular bulb, rotating head, and mobile base is ideal so you can angle the lamp properly

STEAMER

  • part of a standard facial

  • Clean steamer daily

  • follow manufacturers advice on what water to use and make sure it is UL approved

GALVANIC, HIGH FREQUENCY, BRUSH, VACUUM, AND SPRAY MACHINES

  • either individual machine sor multifunctional machines all on one stand

  • all jewelry should be removed from the client and esthetician before treatments

TOWEL WARMER (HOT CABI)

  • hot towel cabinents keep warm moist towels ready for use throughout the day in skin care treatment rooms

  • moist towels can be used to reove products from the skin

CLOSED COVERED WASTE BIN

  • fire retardant receptacle (metal) witha self closing lid and foot pedal is required for preventing contamination (especially for chemical waste material)

CLOSED COVERED LAUNDRY HAMPER

  • with foot pedal

  • ideal for preventing contamination

SINK OR BASIN

  • essential for a treatment room

  • should always have access to clean water during treatments

ADDITIONAL ITEMS

  1. WAX HEATER

  2. AUTOCLAVE

  3. SHARPS DISPOSAL CONTAINER

  4. HAND HELD MIRROR

  5. SDS

WAX HEATER

  • electric warming device used for soft-wax, hard-wax, and paraffin applications

  • usually kept activated during the day for walk ins and unexpected requests

AUTOCLAVE

  • sterilizer for implements

  • completely kills all microorganisms, bacteria, fungi, viruses, and bacterial spores

SHARPS DISPOSAL CONTAINER

  • puncture-proof biozard container for disposal of lancets, sryinges, needles and other sharp objects

HAND HELD MIRROR

  • for the client to see before and after treatment results (beneficial to their service)

BINDER FOR SDS

  • these forms should be kept in a binder or on a computer within the treatment room for easy access when neededor

ERGONOMICS IN THE TREATMENT ROOM

  • study of adapting work conditions to suit the worker

  • Equipment and positions should be healthy for the spine and other parts of the body

  • Align stool with the treatment table for the correct height and position to perform services

  • Estheticians feet should be flat on the floor and hands should be below chest level

  • Good stool with back support is essential for esthetic work

  • Room setup should be comfortable for estheticians to avoid strain on the back, hands, and body

  • No part of your body should be touching the clients except your hands ad perhaps arms surging the service

  • Arrange the suppl cart or counter as close to the treatment table as possible (when reaching for something get up out of the chair do not overstretch your back)

  • Be aware of the position of your back and remind yourself to sit up straight (pay attention to your posture)

  • Stretching and loosening up the hands before working is helpful in maintaining flexibility and health of the wrists and hands

  • In between clients get up and stretch and take 12 deep breathes

COSTS OF CREATING YOUR OWN BUSINESS

  • when estimating cost it is important to break down everything you ill need and the cost associated with that need

  • Pricing fluctuates from area to area and spas come in all shapes and sizes

PROPERLY MANAGING SUPPLIES AND PRODUCTS

  • having a clean, uncluttered workspace with all the items you need to perform the service is easily within reach is key to performing a successful treatment or procedure

  • Supplies can be multi-use (needs disinfected between each use) or single use (disposed of immediately after use)

  • Proper storage is necessary to keep items sterile and clean (they must be kept in clean, covered, and labeled containers)

  • Proper inventory control is important to help your own budget or help sustain your business

  • Dispensary : separate room for storing supplies or mixing products

  • have products in order of use from left to right if right handed

IMPLEMENTS

  • tools used by technicians to perform services

  • can be reusable (multi-use must be cleaned and disinfected between each client)

  • can be disposable (disposed of immediatley after use)

MULTI USE IMPLEMENTS

  • bed warmer (optional)

  • Bolster for back support, placed under the knees

  • Hand-held mirror

  • Pillow or rolled hand towel for neck support

  • Extraction tool

  • Blankets to cover the client

  • Bowl or basin for water

  • Client chart and home care prescription card/pad or computer for database

  • Client gown/wrap for the client to change into

  • Facial kits

  • Class or plastic containers to hold cotton pads or other supplies

  • Lines such as sheets and face and hand towels (either cloth or disposable)

  • Rubber mixing bowls to warm or mix products in

  • Metal spatulas to disperse products from jars

  • Retail product brochures

  • Scissors

  • Tongs to handle hot towels and retrieve clean items

  • Tweezers

SINGLE USE ITEMS

  • Client headband to protect the hair and hold it out of the way (TSPA USES MULTI-USE)

  • 2×2 esthetics wipes or single use sponges to remove product from the skin (sponges are porous and can’t be disinfected)

  • 4×4 esthetics wipes or single use sponges to rremove products

  • Disposable hair warps/protective caps

  • Disposable lancets

  • Disposable gloves

  • Fan and mask brushes to apply masks or massage lotions (TSPA USES MULTI-USE)

  • Fragrance free tissues

  • Gauze squares

  • Makeup sponges (for applying makeup or product)

  • Paper towels

  • Personal service towels (PST) to drape clients and to keep work area clean

  • Plastic liners for electrical mittens and booties

  • Sealable plastic bag for proper disposal of single use items

  • sterile cotton swabs for performing extractions (must be sterile when used for extractions)

  • wax supplies (wax sticks and strips)

PRODUCTS

  • body massage creams

  • body oil

  • cleanser

  • desincrustation solution

  • essential oils

  • exfoliatants (mechanical and chemical)

  • eye cream

  • eye pads

  • face massage cream or lotion

  • facial peel kits

  • galvanic gel (to be used with galvanic treatments)

  • hand cream

  • lip balm

  • makeup remover

  • masks (cream, mud, clay, seaweed, sheet, paraffin)

  • mositerizer (creams, lotions, gels)

  • serums and ampoules

  • sunscreens

  • toner and astringent

FACIAL STATION

  • facial bar

  • skin care treatment area within the reception or retail area of the facility (usually located within 20 feet of the front door)

  • where clients can have express skin care treatments without having to chnage clothes (disrobe)

  • express or mini shortened facial treatments (eye treatment, facial sheet masks, beard facials, hand/foot treatments)

FACIAL STATION SUPPLIES

  • facial chair

  • magnifying lamp

  • consultation chart

  • unscented facial tissues

  • gloves

  • esthetic wipes

  • disposable headbands

  • hand sanitizer

  • spatulas

  • closed-lid garbage cans

  • disposable towels

  • rubber mixing bowls

  • small bowls

  • bottled water for quick water changes

  • hand-held mirror

  • makeup sponges for application of masks and makeup

  • facial cape to drape the client

  • cotton swabs

  • trolley or workstation set up with aforementioned products listed

PREPARING THE TREATMENT ROOM

  • about 10 minutes to set up for a service

  • about 10-15 minutes to clean up after a service

  • look at your schedule to see what supplies are needed and consider possible walk-ins

SETTING OUT SINGLE USE ITEMS

  • kept in clean, covered containers, drawers, or closed cupboards to prevent contamination

  • wash your hands first

  • dispense only the amount needed for the service

  • use clean forceps or tongs to retrieve additional supplies during the service

  • set out single use items on a clean towel in the order they will be used

ARRANGING PRODUCTS

  • set out the treatment products in order of the procedure application

SETTING UP THE DRESSING AREA

  • arrange a place for the client to sit while changing

  • have a clean robe or spa wrap hanging on a hook on the door or folded on a small table for the client to change into

  • get water or tea ready for the client, and have a client chart and release form prepared

  • remember to explain to the client where to put their personal belongings, including jewelry and purse, and how to put on the spa wrap (never touch a clients jewelry or assist them with the removal of it)

  • explain to the client how to get into the bed and where to position their head

  • explain exactly what clothes need to be removed and how to put the gown on

CLEANING AND DISINFECING THE TREATMENT ROOM

  • after completing the post-consultation with the client, immediately record the client chart notes and write up all retail sales

  • prepare the room for the next client or clean the room for the end of the day

  • clean up duties and procedures vary with each facilitys guidelines (regional laws)

  • method 1 of infection control : cleaning and then disinfecting with a proper disinfectant

  • method 2 of infection control : cleaning and then sterilize

  • wear gloves for all procedures to prevent contamination and protect hands from strong chemicals

  • wash hands after completing infection control procedures

  • wash and disinfect all synthetic brushes, tweezers, and other nondisposable (implements are multiuse items and include tools such as synthetic brushes, comedone extractors, and tweezers)

  • change the disinfectant to comply with the manufacturers directions and infection control regulations (if required record on a dated log when disinfectant is changed)

  • roll used side of linens and sheets inward so the dirty side is inside the laundry bundle (prevents cross contamination and keeps hair and product from falling on the floor)

  • turn off table warmer if used

  • clean the wax machine (and turn it off and unplug it at the end of the day)

  • disinfect the steamer and magnifying lamp

  • disinfect the bottom of the tray and inside of the towel warmer after removing lall used items

  • disinfect any other equipment that was used and turn it off

  • clean all containers and wip off dirty product containers with disinfectant

  • clean all sinks, counters, surfaces, and floor mats with disinfectant

APPROPRIATE USE OF SINGLE USE ITEMS

  • soiled items must be placed in a covered waste container

  • while in use, single use items must be placed on surfaces that can be disinfected or disposed of (paper towel)

  • keep the clean supplies separate from the used ones (take out only what is needed for each service)

  • disposable extraction lancets go in sharps disposal containers

END-OF-THE-DAY CLEANUP

  • clean up procedures are regulated by regional laws

  • a clean environment is necessary fro client safety and to comply with laws of your local regulatory agencies

  • keeping your room organized is necessary for smooth, efficient operation

PRESERVICE

  • 10-15 minutes

  • check your room supply of linens (towels and sheets) and replenish as needed

  • for the first appointment of the day, preheat your towel warmer, towels, wax heater, steamer, and any other equipment as needed

  • EQUIPMENT : facial equipment (treatment table, stool, towel warmer, steamer, magnifying lamp), trolley, client charts, close lid garbage can

  • SUPPLIES : 2 twin-size flat bed sheets, EPA registered disinfectant, hand sanitizer, liquid soap, dish soap, mixing bowls, 2 bowls of warm water (if no sink in room), hand-held mirror, spatula, hand towels (2-4), linens, bolster, pillows, facial cape to drape client

  • SINGLE USE ITEMS : disposable or synthetic brushes, gloves, esthetic wipes, cotton rounds or squares, cotton swabs, makeup sponges, headband or protective cap, plastic bag, paper towelsm spatulas, tissues

  • PRODUCTS : eye makeup remover or cleanser, facial cleanser (one cream one gel), masks, moisterizer, serums, toner or astringent, sunscreen

PRESERVICE STEPS

  1. review schedule and choose products for each service (refresh mind about repeat clients)

  2. retrieve clients intake form or service record card and review it

  3. turn on wax heater

  4. preheat towel warmer and put wet towels in

  5. preheat the steamer (check steamer water level)

  6. preheat any other equipment

  7. wash hands with soap and water

  8. place one sheet length wise on the treatment table

  9. place one hand towel lengthwise on top of the sheet at the head of the bed (lay out another hand towel for neck and dec if needed)

  10. place second sheet lengthwsie on top of the first

  11. fold the top one quarter of the second sheet back horizontally then fold sheet diagonally across bed

  12. place blanket on top of linens to keep client warm and comfortable

  13. have a clea headband and gown or wrap ready for client

  14. have a bolster and pillow available

  15. check to make sure disinfectant is ready (check to see that strength is maintained)

  16. place supplies on a clean towel (paper or cloth) on a clean and disinfected workstation and place them in order of used (cover any exposed supplies or products with another towel until you are ready to use them)

  17. set up professional trolley with supplies and disposables

  18. dispense only the amount of product needed for the service

  19. arrange a clean robe or spa wrap folded on a small table for the client to change into

  20. have cold water or tea ready for the client

  21. organize yourself before the client arrives (stretch, use the bathroom, drink water, return personal calls, clear your head, and turn off your phone)

  22. proper handwashing

  23. your client arrives!

POST-SERVICE CHECKLIST

  1. create an end of service checklist for your space

  2. place all soiled laundry linens (towels and sheets) in a covered receptacle

  3. discard any used disposables into a covered trash container

  4. dispose of any extraction lancets or sharp items into the sharps disposable container

  5. wipe down all equipment with an EPA approved disinfectant

  6. clean trolley and workstation surfaces (disinfect bottom tray and inside of towel warmer after removing all items)

  7. reset products and disposable items and replensih clean robes and spa wraps

  8. use an antibacterial dish soap and warm water to wash used bowls (rinse and dry thoroughly)

  9. change linens on treatment table

END OF DAY CHECKLIST

  1. complete end of service checklist and check schedule for the next shift or workday

  2. use an end of day checklist to make sure you dont forget anything

  3. turn off and unplug all equipment

  4. leave the towel-warmer door open to dry and empty the tray underneath before cleaning and disinfecting it

  5. clean anthing that has not been cleaned after the last service (equipment, bed, sink, counters, doorknobs)

  6. refill all containers, supplies, and the steamer

  7. check floors ; sweep or mop as required (check for wax spills)

  8. empty waste containers (replace with clean trash liners)

  9. remove personal items from the area

PRODUCT BOWLS CAN BE HEATED IN A TOWEL WARMER

CHAPTER 7 THE TREATMENT ROOM Notes | Knowt (2024)

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